Leonardo will be exhibiting and presenting at the Red Hat Forum in Sydney at the Hyatt Regency. Our presentation topic will be 'Using Processes-as-Microservices to Drive Better Customer Experiences' which presents an approach that combines digitised processes, business rules, and microservices that collectively deliver improved customer experiences through event-driven digital “micro-moments” – those brief interactions with your customers that can sometime be neglected.
Leonardo announced today that they have formed a partnership with Trisotech - a leading provider of highly visual and interactive software tools that help organizations innovate, transform and improve their operations. According to Adam Mutton, Managing Director of Delivery for Leonardo, “Trisotech enables Leonardo Consulting to foster an innovative, collaborative approach for the subject matter experts at its clients. Trisotech’s Digital Enterprise Suite is a modelling environment that helps Leonardo design, model and execute its customers’ business processes & business rules. Organisations globally are demanding digital and mobile enablement to streamline and automate their processes to improve the customer experience and drive revenue. Trisotech’s modelling platform delivers BPMN, CMMN and DMN which are crucial artefacts to drive consistency that connects business strategy to automation, integration and implementation for Leonardo’s clients.”
Leonardo and the University of Melbourne’s Apromore team today announced a partnership whereby Leonardo will be assisting the Apromore team in developing the platform strategy and implementing it through an agile methodology, and by providing industry-strength development power to improve the platform. According to Leonardo Managing Director of Deliver Adam Mutton, “Apromore’s unique selling point is that its process mining capabilities are ahead of the curve, given that they are directly informed by many years of academic research, combined with numerous applications in the field. We have substantial experience in supporting open-source initiatives and are confident we can transfer this experience to the Apromore Initiative”.
The challenge of today’s businesses is delivering frictionless experiences and deeper engagement with their customers. This is the beginning of the modern era of process management, where the rapid design and development of applications that are customer centered an easily scalable is at the heart of digital transformation. Leonardo and Entando have just announced a partnership that covers a full set of capabilities and technologies, atop Red Hat platforms and that represent an end-to-end solution to this challenge. “Organizations globally are demanding digital and mobile enablement to improve the customer experience and drive revenue. This can only be achieved by to streamlining and automating their business processes. Entando’s focus on modern application development, containerization, microservices and DevOps, allows Leonardo to deliver true process-driven applications to achieve these aims.” said Adam Mutton, MD of Delivery at Leonardo.
Leonardo will be exhibiting at 2018 Gartner Symposium / ITXPO Gold Coast. We will be talking about how we drive end-to-end process improvement - from business architecture and modelling to process automation, integration and platform- implemented for clients using an agile, scalable delivery model.