--- title: Discussing all thing Process! | Process Automation description: Process Automation | Discussing all things process - including Business Process Management, Process Automation, Integration and Platform. --- [![LeonardoUST_CMYK-1](https://blog.leonardo.com.au/hubfs/LeonardoUST_CMYK-1.svg "LeonardoUST_CMYK-1")](https://www.leonardo.com.au/) [![Talk to Us](https://no-cache.hubspot.com/cta/default/430417/7eb77b0e-c703-49d8-930c-a6d73a5e986f.png)](https://cta-redirect.hubspot.com/cta/redirect/430417/7eb77b0e-c703-49d8-930c-a6d73a5e986f) ![cross-icon](https://blog.leonardo.com.au/hubfs/cross-icon.svg?t=1536031936288 "cross-icon") ![business-design](https://blog.leonardo.com.au/hubfs/business-design.svg "business-design") ###### [Business Design](https://www.leonardo.com.au/business-design-consulting-advisory) ![process-automation](https://blog.leonardo.com.au/hubfs/process-automation.svg "process-automation") ###### [Process Automation](https://www.leonardo.com.au/process-automation) ![data-integration](https://blog.leonardo.com.au/hubfs/data-integration.svg "data-integration") ###### [Integration & API](https://www.leonardo.com.au/integration) ![platform-engineering](https://blog.leonardo.com.au/hubfs/platform-engineering.svg "platform-engineering") ###### [Platform Engineering](https://www.leonardo.com.au/platform-engineering) ![Event_bg](https://cdn2.hubspot.net/hub/3842749/hubfs/Backgrounds%20/Event_bg.jpg?width=2000&name=Event_bg.jpg "Event_bg") # The Leonardo Blog ## [UST Acquires Leading Australian Process Transformation Company Leonardo](https://blog.leonardo.com.au/ust-acquires-leonardo) Written by [Daniel Weatherhead](https://blog.leonardo.com.au/author/daniel-weatherhead) On February 21, 2024 [** ](https://www.linkedin.com/in/weatherhead) - [Automation (2)](https://blog.leonardo.com.au/topic/automation) - [bpm (3)](https://blog.leonardo.com.au/topic/bpm) - [BPM - Business Process Management (111)](https://blog.leonardo.com.au/topic/bpm-business-process-management) - [BPM/EA Technology (25)](https://blog.leonardo.com.au/topic/bpmea-technology) - [Business Innovation (5)](https://blog.leonardo.com.au/topic/business-innovation) - [CXM (1)](https://blog.leonardo.com.au/topic/cxm) - [EA - Enterprise Architecture (7)](https://blog.leonardo.com.au/topic/ea-enterprise-architecture) - [Intergration (12)](https://blog.leonardo.com.au/topic/intergration) ## [UST Acquires Leading Australian Process Transformation Company Leonardo](https://blog.leonardo.com.au/ust-acquires-leonardo) UST Acquires Leading Australian Process Transformation Company Leonardo - Strategic acquisition further strengthens UST’s position in the dynamic ANZ market Melbourne, Australia, 21 February 2024:UST, a leading digital transformation solutions company, has announced the strategic acquisition of Leonardo, a leading provider of business process improvement, automation, and integration services in the ANZ region. The acquisition by UST will empower Leonardo to expand its market reach and enhance its service offerings for clients, combining Leonardo's in-depth process expertise with UST's technology leadership, digital transformation capabilities, and global credentials, and strengthening UST's position in the Australian market. - [Daniel Weatherhead](https://blog.leonardo.com.au/author/daniel-weatherhead) - 5 min read - Feb 21, 2024 9:00:00 AM ## [Leonardo wins 2019 Red Hat Hackathon - Customer Experience with OpenSource](https://blog.leonardo.com.au/leonardo-wins-2019-red-hat-hackathon) We're thrilled to share with you that Leonardo has won 2019 Red Hat Hackathon 'ReBoot Customer Experience with Open Source'. Early on Friday morning ( 5am AEDT 13th December 2019), Leonardo awarded first place from a field that included 320 participants from across the globe. The Hackathon's brief was to reinvent customer experience using Open Source. Providing an outstanding customer experience that customers actually love is especially challenging in more traditional industries like banking, insurance, telecommunication, public sector/government, healthcare, manufacturing, or transportation. These markets offer great opportunities for change and disruption as has been shown by many examples such as Uber disrupting transportation, Twilio disrupting telcos and Stripe or Transferwise disrupting banking. We want you to be the next disrupter who creates a customer experience that users actually love. An Open Source solution - ACE Airline Customer Experience Our project is an application using a Red Hat Process Automation Manager process-as-microservice developed for "ACE Airlines", our fictional client (see video above for the demo). It communicates personalised, event-driven (gate change, delay, etc.) messages to passengers in the language of their choice, using their preferred communications type (SMS, push notification, email). - [Daniel Weatherhead](https://blog.leonardo.com.au/author/daniel-weatherhead) - 4 min read - Dec 13, 2019 11:10:11 AM - [Roger Tregear (62)](https://blog.leonardo.com.au/author/roger-tregear) - [Sandeep Johal (21)](https://blog.leonardo.com.au/author/sandeep-johal) - [Daniel Weatherhead (19)](https://blog.leonardo.com.au/author/daniel-weatherhead) - [Marco Fargnoli (11)](https://blog.leonardo.com.au/author/marco-fargnoli) - [Leonardo Consulting (8)](https://blog.leonardo.com.au/author/leonardo-consulting) - [Terry Lee (7)](https://blog.leonardo.com.au/author/terry-lee) - [Andreas Havliza (5)](https://blog.leonardo.com.au/author/andreas-havliza) - [Darren Wright (4)](https://blog.leonardo.com.au/author/darren-wright) - [Frederick Halas (4)](https://blog.leonardo.com.au/author/frederick-halas) - [Gilles Morin (4)](https://blog.leonardo.com.au/author/gilles-morin) - [Philipp Joebges (3)](https://blog.leonardo.com.au/author/philipp-joebges) - [Clement Hurpin (3)](https://blog.leonardo.com.au/author/clement-hurpin) - [Adam Mutton (3)](https://blog.leonardo.com.au/author/adam-mutton) - [Indrajit Datta Chaudhuri (3)](https://blog.leonardo.com.au/author/indrajit-datta-chaudhuri) - [Ian Edwards (2)](https://blog.leonardo.com.au/author/ian-edwards) - [Bassam AlKharashi (2)](https://blog.leonardo.com.au/author/bassam-alkharashi) - [Anita Halse (2)](https://blog.leonardo.com.au/author/anita-halse) - [Carmen Jacobs (2)](https://blog.leonardo.com.au/author/carmen-jacobs) - [Prof Marcello La Rosa (1)](https://blog.leonardo.com.au/author/prof-marcello-la-rosa) - [Rene Van Bosch (1)](https://blog.leonardo.com.au/author/rene-van-bosch) - [Patrick Kavanagh (1)](https://blog.leonardo.com.au/author/patrick-kavanagh) - [Lucienne Van Hilten (1)](https://blog.leonardo.com.au/author/lucienne-van-hilten) - [Chris Nagel (1)](https://blog.leonardo.com.au/author/chris-nagel) - [Lida Du Plesis (1)](https://blog.leonardo.com.au/author/lida-du-plesis) - [Andre McGuire (1)](https://blog.leonardo.com.au/author/andre-mcguire) - [Patrick Roupin (1)](https://blog.leonardo.com.au/author/patrick-roupin) - [Edward Goh (1)](https://blog.leonardo.com.au/author/edward-goh) - [Craig Bekker (1)](https://blog.leonardo.com.au/author/craig-bekker) - [Sam Nguyen (1)](https://blog.leonardo.com.au/author/sam-nguyen) - [Dane Porter (1)](https://blog.leonardo.com.au/author/dane-porter) - Recent - Popular - Categories ### Lists by Topic - [BPM - Business Process Management (111)](https://blog.leonardo.com.au/topic/bpm-business-process-management) - [BPM/EA Technology (25)](https://blog.leonardo.com.au/topic/bpmea-technology) - [The Process Session (23)](https://blog.leonardo.com.au/topic/the-process-session) - [Process Modelling (18)](https://blog.leonardo.com.au/topic/process-modelling) - [News (14)](https://blog.leonardo.com.au/topic/news) - [Intergration (12)](https://blog.leonardo.com.au/topic/intergration) - [EA - Enterprise Architecture (7)](https://blog.leonardo.com.au/topic/ea-enterprise-architecture) - [Platform (6)](https://blog.leonardo.com.au/topic/platform) - [Business Innovation (5)](https://blog.leonardo.com.au/topic/business-innovation) - [Red Hat (4)](https://blog.leonardo.com.au/topic/red-hat) - [bpm (3)](https://blog.leonardo.com.au/topic/bpm) - [Automation (2)](https://blog.leonardo.com.au/topic/automation) - [Process Automation (2)](https://blog.leonardo.com.au/topic/process-automation) - [Process Mining (2)](https://blog.leonardo.com.au/topic/process-mining) - [Regulatory Optimisation (2)](https://blog.leonardo.com.au/topic/regulatory-optimisation) - [Video (2)](https://blog.leonardo.com.au/topic/video) - [process (2)](https://blog.leonardo.com.au/topic/process) - [redhat (2)](https://blog.leonardo.com.au/topic/redhat) - [CXM (1)](https://blog.leonardo.com.au/topic/cxm) - [RPA (1)](https://blog.leonardo.com.au/topic/rpa) [see all](https://blog.leonardo.com.au/topic/process-automation#) ## Subscribe and Get The Latest News ## Related Posts ### Subscribe to Email Updates [![LeonardoUST_CMYK](https://blog.leonardo.com.au/hs-fs/hubfs/LeonardoUST_CMYK.png?width=791&name=LeonardoUST_CMYK.png "LeonardoUST_CMYK")](https://www.leonardo.com.au) Leonardo drives continuous process improvement through technology and has worked with many leading enterprises in APAC to enhance the performance of their business processes through architecture and automation as well as integrating their applications, platforms and data to enable disruptive technologies. **What We Do** **Resources** ##### Company 2022 ©Incotrade Australia Pty Ltd trading as Leonardo Consulting  |  All rights reserved   |   ACN 066 273 256. |  [Privacy Statement](https://www.leonardo.com.au/privacy)  [**](http://www.facebook.com/leonardoconsultingAU) [**](https://www.linkedin.com/company/leonardo-consulting/) [**](http://www.twitter.com/leonardoBPM) [**](http://www.youtube.com/leonardoconsulting) ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://430417.fs1.hubspotusercontent-na1.net/hubfs/430417/movies/video/Ace-Airlines-Demo-1080p.mp4", "dateModified" : "2022-02-16T00:32:35.555Z", "duration" : "PT3M23S", "height" : 1080, "name" : "Ace-Airlines-Demo-1080p", "thumbnailUrl" : "https://api.hubspot.com/filemanager/api/v3/files/thumbnail-redirect//27263660077?portalId=430417&size=medium&t=1584576159527", "uploadDate" : "2020-03-19T00:02:39.527Z", "width" : 1920 } ```