René holds a Master in Business Administration, a BSc. Degree in Information Technology, a Business Analysis Diploma (FTI), a Certificate of Process Mastery from Hammer & Co. and a Six Sigma – green belt. She has expertise in a wide range of business process modelling (BPMN2.0, EPC), measurement, analysis and improvement approaches, tools and techniques.
Changing a process within a business is not for the fainthearted, as Ronald Reagan once said: “The future does not belong to the fainthearted; It belongs to the brave.” Business-process owners must have the courage to embark on the journey to change the future of their business processes. This article aims to guide those organisations in making process change a successful reality.
Leonardo drives continuous process improvement through technology and has worked with many leading enterprises in APAC to enhance the performance of their business processes through architecture and automation as well as integrating their applications, platforms and data to enable disruptive technologies.
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