---
title: Discussing all thing Process! | BPM - Business Process Management
description: BPM - Business Process Management | Discussing all things process - including Business Process Management, Process Automation, Integration and Platform.
---

[![LeonardoUST_CMYK-1](https://blog.leonardo.com.au/hubfs/LeonardoUST_CMYK-1.svg "LeonardoUST_CMYK-1")](https://www.leonardo.com.au/)

[![Talk to Us](https://no-cache.hubspot.com/cta/default/430417/7eb77b0e-c703-49d8-930c-a6d73a5e986f.png)](https://cta-redirect.hubspot.com/cta/redirect/430417/7eb77b0e-c703-49d8-930c-a6d73a5e986f)

![cross-icon](https://blog.leonardo.com.au/hubfs/cross-icon.svg?t=1536031936288 "cross-icon")

![business-design](https://blog.leonardo.com.au/hubfs/business-design.svg "business-design")

###### [Business Design](https://www.leonardo.com.au/business-design-consulting-advisory)

![process-automation](https://blog.leonardo.com.au/hubfs/process-automation.svg "process-automation")

###### [Process Automation](https://www.leonardo.com.au/process-automation)

![data-integration](https://blog.leonardo.com.au/hubfs/data-integration.svg "data-integration")

###### [Integration & API](https://www.leonardo.com.au/integration)

![platform-engineering](https://blog.leonardo.com.au/hubfs/platform-engineering.svg "platform-engineering")

###### [Platform Engineering](https://www.leonardo.com.au/platform-engineering)

![Event_bg](https://cdn2.hubspot.net/hub/3842749/hubfs/Backgrounds%20/Event_bg.jpg?width=2000&name=Event_bg.jpg "Event_bg")

# The Leonardo Blog

## [UST Acquires Leading Australian Process Transformation Company Leonardo](https://blog.leonardo.com.au/ust-acquires-leonardo)

Written by [Daniel Weatherhead](https://blog.leonardo.com.au/author/daniel-weatherhead) On February 21, 2024

[** ](https://www.linkedin.com/in/weatherhead)

- [Automation (2)](https://blog.leonardo.com.au/topic/automation)
- [bpm (3)](https://blog.leonardo.com.au/topic/bpm)
- [BPM - Business Process Management (111)](https://blog.leonardo.com.au/topic/bpm-business-process-management)
- [BPM/EA Technology (25)](https://blog.leonardo.com.au/topic/bpmea-technology)
- [Business Innovation (5)](https://blog.leonardo.com.au/topic/business-innovation)
- [CXM (1)](https://blog.leonardo.com.au/topic/cxm)
- [EA - Enterprise Architecture (7)](https://blog.leonardo.com.au/topic/ea-enterprise-architecture)
- [Intergration (12)](https://blog.leonardo.com.au/topic/intergration)

<https://blog.leonardo.com.au/ust-acquires-leonardo>

## [UST Acquires Leading Australian Process Transformation Company Leonardo](https://blog.leonardo.com.au/ust-acquires-leonardo)

UST Acquires Leading Australian Process Transformation Company Leonardo - Strategic acquisition further strengthens UST’s position in the dynamic ANZ market Melbourne, Australia, 21 February 2024:UST, a leading digital transformation solutions company, has announced the strategic acquisition of Leonardo, a leading provider of business process improvement, automation, and integration services in the ANZ region. The acquisition by UST will empower Leonardo to expand its market reach and enhance its service offerings for clients, combining Leonardo's in-depth process expertise with UST's technology leadership, digital transformation capabilities, and global credentials, and strengthening UST's position in the Australian market.

- [Daniel Weatherhead](https://blog.leonardo.com.au/author/daniel-weatherhead)
- 5 min read
- Feb 21, 2024 9:00:00 AM

<https://blog.leonardo.com.au/presenting-business-process-models-to-stakeholders>

## [How to Present Business Process Models to Stakeholders](https://blog.leonardo.com.au/presenting-business-process-models-to-stakeholders)

Has an audience member ever interrupted in the middle of a presentation about process analysis to ask, “Can you show us the process models in a simple PowerPoint slide?” – or, ”I don’t want to look at the green and purple boxes, just show me the flow!” Perhaps you then felt that you had wasted some of your efforts in modelling the process with too much detail or in the wrong way. Embarrassed and demoralised, you must have wondered how else could these models be presented. Well, you are not alone! This is a common dilemma when there is a need to present process models to a variety of audiences. There is both art and science in presenting the right level of process detail to the right group of stakeholders, especially if they are not familiar with the process modelling language. Effective presentation is even more critical in larger and complex end-to-end process improvement work and in new automated business model implementations. You may need to use multiple model types to describe the same business processes to various audiences. Hence, it is very important to understand who the stakeholders are and what they would like to see before your audience with them. This article proposes an approach to the effective presentation of business process models based on three key elements: understand, organise, and communicate.

- [Daniel Weatherhead](https://blog.leonardo.com.au/author/daniel-weatherhead)
- 7 min read
- Oct 10, 2023 10:00:00 AM

<https://blog.leonardo.com.au/what-are-the-most-important-questions-in-business-process-management>

## [What Are The Most Important Questions In Business Process Management?](https://blog.leonardo.com.au/what-are-the-most-important-questions-in-business-process-management)

She who dies with the most answers wins. We seek the truth. We want to know the answers. Paul Harmon started me thinking recently when he invited members of the BPTrends Discussion group on LinkedIn to “describe the purpose of Business Process Management in 160 characters, including spaces and punctuation.” Not easy to do – have a go at it yourself. It felt like I was crafting The Ultimate BPM Answer, which, of course, begged The Ultimate BPM Question. That got me thinking that The Ultimate BPM Problem is that we have plenty of answers and not enough questions. So put all the answers aside for a moment and help me to work out what are the most important questions in Business Process Management?

- [Roger Tregear](https://blog.leonardo.com.au/author/roger-tregear)
- 6 min read
- Jul 30, 2023 10:30:00 AM

<https://blog.leonardo.com.au/crossing-the-chasm-toward-bpm-maturity>

## [Crossing the Chasm toward BPM Maturity](https://blog.leonardo.com.au/crossing-the-chasm-toward-bpm-maturity)

Drawing on the lifecycle chasm concept first made popular by Geoffrey Moore (1), Paul Harmon has spoken of a BPM maturity development chasm (2), as shown below. Surveys of BPM Maturity, including the biennial review by BPTrends (3) , show that most organizations that are undertaking some form of process improvement and management are between levels 2 and 3, with many never crossing the chasm to level 3. This is a serious problem because the significant, whole-of-organization benefits are realized at level 3 and above.

- [Roger Tregear](https://blog.leonardo.com.au/author/roger-tregear)
- 7 min read
- Apr 19, 2023 12:00:00 PM

<https://blog.leonardo.com.au/5-considerations-regulators-need-to-address-for-sustainable-transformation>

## [5 Considerations Regulators Need to Address for Sustainable Transformation](https://blog.leonardo.com.au/5-considerations-regulators-need-to-address-for-sustainable-transformation)

If the past five years have proven anything, it is the need for organisations to evolve and transform or die. Regardless of whether the organisation is governmental, large corporation, small business, sole trader, regulator, or anything in between, the need to transform service and value delivery to meet changing expectations now appears to be the pre-eminent strategic challenge.

- [Ian Edwards](https://blog.leonardo.com.au/author/ian-edwards)
- 7 min read
- Jul 14, 2022 12:52:40 PM

- [Roger Tregear (62)](https://blog.leonardo.com.au/author/roger-tregear)
- [Sandeep Johal (21)](https://blog.leonardo.com.au/author/sandeep-johal)
- [Daniel Weatherhead (19)](https://blog.leonardo.com.au/author/daniel-weatherhead)
- [Marco Fargnoli (11)](https://blog.leonardo.com.au/author/marco-fargnoli)
- [Leonardo Consulting (8)](https://blog.leonardo.com.au/author/leonardo-consulting)
- [Terry Lee (7)](https://blog.leonardo.com.au/author/terry-lee)
- [Andreas Havliza (5)](https://blog.leonardo.com.au/author/andreas-havliza)
- [Darren Wright (4)](https://blog.leonardo.com.au/author/darren-wright)
- [Frederick Halas (4)](https://blog.leonardo.com.au/author/frederick-halas)
- [Gilles Morin (4)](https://blog.leonardo.com.au/author/gilles-morin)
- [Philipp Joebges (3)](https://blog.leonardo.com.au/author/philipp-joebges)
- [Clement Hurpin (3)](https://blog.leonardo.com.au/author/clement-hurpin)
- [Adam Mutton (3)](https://blog.leonardo.com.au/author/adam-mutton)
- [Indrajit Datta Chaudhuri (3)](https://blog.leonardo.com.au/author/indrajit-datta-chaudhuri)
- [Ian Edwards (2)](https://blog.leonardo.com.au/author/ian-edwards)
- [Bassam AlKharashi (2)](https://blog.leonardo.com.au/author/bassam-alkharashi)
- [Anita Halse (2)](https://blog.leonardo.com.au/author/anita-halse)
- [Carmen Jacobs (2)](https://blog.leonardo.com.au/author/carmen-jacobs)
- [Prof Marcello La Rosa (1)](https://blog.leonardo.com.au/author/prof-marcello-la-rosa)
- [Rene Van Bosch (1)](https://blog.leonardo.com.au/author/rene-van-bosch)
- [Patrick Kavanagh (1)](https://blog.leonardo.com.au/author/patrick-kavanagh)
- [Lucienne Van Hilten (1)](https://blog.leonardo.com.au/author/lucienne-van-hilten)
- [Chris Nagel (1)](https://blog.leonardo.com.au/author/chris-nagel)
- [Lida Du Plesis (1)](https://blog.leonardo.com.au/author/lida-du-plesis)
- [Andre McGuire (1)](https://blog.leonardo.com.au/author/andre-mcguire)
- [Patrick Roupin (1)](https://blog.leonardo.com.au/author/patrick-roupin)
- [Edward Goh (1)](https://blog.leonardo.com.au/author/edward-goh)
- [Craig Bekker (1)](https://blog.leonardo.com.au/author/craig-bekker)
- [Sam Nguyen (1)](https://blog.leonardo.com.au/author/sam-nguyen)
- [Dane Porter (1)](https://blog.leonardo.com.au/author/dane-porter)

[**](https://blog.leonardo.com.au/topic/bpm-business-process-management/page/2)

- Recent
- Popular
- Categories

### Lists by Topic

- [BPM - Business Process Management (111)](https://blog.leonardo.com.au/topic/bpm-business-process-management)
- [BPM/EA Technology (25)](https://blog.leonardo.com.au/topic/bpmea-technology)
- [The Process Session (23)](https://blog.leonardo.com.au/topic/the-process-session)
- [Process Modelling (18)](https://blog.leonardo.com.au/topic/process-modelling)
- [News (14)](https://blog.leonardo.com.au/topic/news)
- [Intergration (12)](https://blog.leonardo.com.au/topic/intergration)
- [EA - Enterprise Architecture (7)](https://blog.leonardo.com.au/topic/ea-enterprise-architecture)
- [Platform (6)](https://blog.leonardo.com.au/topic/platform)
- [Business Innovation (5)](https://blog.leonardo.com.au/topic/business-innovation)
- [Red Hat (4)](https://blog.leonardo.com.au/topic/red-hat)
- [bpm (3)](https://blog.leonardo.com.au/topic/bpm)
- [Automation (2)](https://blog.leonardo.com.au/topic/automation)
- [Process Automation (2)](https://blog.leonardo.com.au/topic/process-automation)
- [Process Mining (2)](https://blog.leonardo.com.au/topic/process-mining)
- [Regulatory Optimisation (2)](https://blog.leonardo.com.au/topic/regulatory-optimisation)
- [Video (2)](https://blog.leonardo.com.au/topic/video)
- [process (2)](https://blog.leonardo.com.au/topic/process)
- [redhat (2)](https://blog.leonardo.com.au/topic/redhat)
- [CXM (1)](https://blog.leonardo.com.au/topic/cxm)
- [RPA (1)](https://blog.leonardo.com.au/topic/rpa)

[see all](https://blog.leonardo.com.au/topic/bpm-business-process-management#)

## Subscribe and Get The Latest News

## Related Posts

### Subscribe to Email Updates

[![LeonardoUST_CMYK](https://blog.leonardo.com.au/hs-fs/hubfs/LeonardoUST_CMYK.png?width=791&name=LeonardoUST_CMYK.png "LeonardoUST_CMYK")](https://www.leonardo.com.au)

Leonardo drives continuous process improvement through technology and has worked with many leading enterprises in APAC to enhance the performance of their business processes through architecture and automation as well as integrating their applications, platforms and data to enable disruptive technologies.

**What We Do**

**Resources**

##### Company

2022 ©Incotrade Australia Pty Ltd trading as Leonardo Consulting  |  All rights reserved   |   ACN 066 273 256. |  [Privacy Statement](https://www.leonardo.com.au/privacy) 

[**](http://www.facebook.com/leonardoconsultingAU) [**](https://www.linkedin.com/company/leonardo-consulting/) [**](http://www.twitter.com/leonardoBPM) [**](http://www.youtube.com/leonardoconsulting)