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Leonardo & Entando announce partnership to enable modern process-driven applications

Leonardo_Entando_PartnershipThe challenge of today’s businesses is delivering frictionless experiences and deeper engagement with their customers. This is the beginning of the modern era of process management, where the rapid design and development of applications that are customer centered an easily scalable is at the heart of digital transformation. Leonardo and Entando have just announced a partnership that covers a full set of capabilities and technologies, atop Red Hat platforms and that represent an end-to-end solution to this challenge.

“Organizations globally are demanding digital and mobile enablement to improve the customer experience and drive revenue. This can only be achieved by to streamlining and automating their business processes.  Entando’s focus on modern application development, containerization, microservices and DevOps, allows Leonardo to deliver true process-driven applications to achieve these aims.” said Adam Mutton, MD of Delivery at Leonardo.

Any digital transformation effort must also digitize enterprise processes. Processes drive the interactions between organizations and their customers, employees, partners, and suppliers. Enterprises need strong architectural capabilities and analysis methodologies to identify improvement areas, alongside a suite of modern technologies that can support digitsation efforts. The partnership between Leonardo, Red Hat and Entando is an answer to all those needs.

 “The ultimate goal of modern process-driven applications is improving engagement and experience in the perspective of all the stakeholders that a process touches. This is the added value that Entando, with its Digital Experience Platform, intends to bring to the Leonardo existing technology stack and capabilities.” said Walter Ambu, CEO at Entando.

Leonardo’s delivery approach offers a connected view of the enterprise to drive the relationships between strategy, processes, systems and applications. Leonardo is an acknowledged thought-leader in process management practice, and has an experienced team delivering end -to-end outcomes for their clients - from strategy to execution.  The Entando low code Digital Experience Platform (DXP) speeds up the creation of applications on top of modern business process management tools: the platform allows for rapid creation, maintenance, and management of cloud native applications that operate across hybrid cloud environments and have a strong focus on user experience. 

Leonardo and Entando have built demo that shows how, using the case of a credit card dispute, modern tools and BPM expertise can calibrate and digitise processes across the front, middle and back office of a bank resulting in a great customer experience. This has been done using the low code tools and UI components provided by Entando integrated with the Red Hat Process Automation Manager, all orchestrated by Leonardo. This demo was first unveiled at the Red Hat Summit in San Francisco in May and was featured at the recent Red Hat Partner Conference in Bali in July where Leonardo won Red Hat’s ‘Most Creative Partner of the Year’ for Asia Pacific.

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ABOUT ENTANDO  

Entando is the lightest open source Digital Experience Platform (DXP) for enterprise Modern Applications. Our platform harmonizes user experience across enterprise omnichannel applications, accelerating time to market and increasing development efficiency. Entando bridges the gap between business and IT by leveraging the new paradigm of modern software design, development and deployment. http://www.entando.com 

  

ABOUT LEONARDO

Leonardo delivers optimised user experiences through outcome-based business and technology solutions that are enabled by process improvement, automation, integration, platform and DevOps. For over 20 years, Leonardo has been helping enterprises across APAC drive the relationships between their strategy, processes and systems utilising modern architectures and emerging technologies supported by an Agile delivery model.

 

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Leonardo at the Red Hat Forum in Sydney

Leonardo will be exhibiting and presenting at the Red Hat Forum in Sydney at the Hyatt Regency.  Our presentation topic will be 'Using Processes-as-Microservices to Drive Better Customer Experiences' which presents an approach that combines digitised processes, business rules, and microservices that collectively deliver improved customer experiences through event-driven digital “micro-moments” – those brief interactions with your customers that can sometime be neglected. At our booth we will be talking about  end-to-end process improvement - from business architecture and modelling to process automation, integration and platform - implemented for our clients using an agile, scalable delivery model. We will also being showing our demo of process-centric applications on a digital platform - using best of breed technologies from Red Hat and Entando.  Come enter the draw to automate your own processes using a Amazon Echo Spot.   

Leonardo partners with Trisotech for greater client success

Leonardo announced today that they have formed a partnership with Trisotech - a leading provider of highly visual and interactive software tools that help organizations innovate, transform and improve their operations. According to Adam Mutton, Managing Director of Delivery for Leonardo, “Trisotech enables Leonardo Consulting to foster an innovative, collaborative approach for the subject matter experts at its clients. Trisotech’s Digital Enterprise Suite is a modelling environment that helps Leonardo design, model and execute its customers’ business processes & business rules. Organisations globally are demanding digital and mobile enablement to streamline and automate their processes to improve the customer experience and drive revenue. Trisotech’s modelling platform delivers BPMN, CMMN and DMN which are crucial artefacts to drive consistency that connects business strategy to automation, integration and implementation for Leonardo’s clients.” “Trisotech is very excited to be partnering with Leonardo,” says Trisotech Chief Sales Officer, George Barlow. “Leonardo is an acknowledged thought-leader in process management practice, and has an experienced team delivering technical outcomes for their clients – from strategy to execution. “Leonardo serves a wide spectrum of customers in the public and private sectors in Australia and around the world by delivering a range of products and services in the consulting, delivery and development arenas. “Combining Leonardo’s expertise in assisting customers to improve organizational performance by documenting, analyzing, improving and managing business processes with our Trisotech Digital Enterprise Suite will provide Leonardo clients additional benefits. These include powerful and comprehensive new ways to visualize, innovate, transform and improve through tools like our Discovery Accelerator, Business Process Modeling, Case Management Modeling, Decision Management Modeling, and exciting data visualization via the Insight Analyzer – all powered by Trisotech’s revolutionary Digital Enterprise Graph.” About Trisotech Trisotech is a global leader in digital enterprise transformation solutions, offering innovative and easy-to-use software tools that allow customers to visualize, innovate, transform and improve their digital enterprise processes and business decisions. Trisotech customers use The Digital Enterprise Suiteto provide new and revolutionary ways for their knowledge workers to collaborate and succeed in an increasingly global, connected and competitive world. Trisotech products are providing digital transformation help to communications, agriculture, manufacturing, financial, healthcare, insurance, energy, distribution, government, and many other types of organizations. Trisotech is a privately held company. Website: http://www.trisotech.com

Leonardo partners with University of Melbourne’s Apromore

Leonardo and the University of Melbourne’s Apromore team today announced a partnership whereby Leonardo will be assisting the Apromore team in developing the platform strategy and implementing it through an agile methodology, and by providing industry-strength development power to improve the platform. According to Leonardo Managing Director of Deliver Adam Mutton, “Apromore’s unique selling point is that its process mining capabilities are ahead of the curve, given that they are directly informed by many years of academic research, combined with numerous applications in the field. We have substantial experience in supporting open-source initiatives and are confident we can transfer this experience to the Apromore Initiative”. Apromore is an open-source business process analytics platform combining state-of-the-art process mining capabilities with functionality for managing process model collections. Apromore’s wide range of advanced process mining features range from automated discovery through to variants mining and predictive process monitoring. “We are thrilled to be partnering with Leonardo,” says Apromore team leader Professor Marcello La Rosa, from The University of Melbourne. “Leonardo Consulting is an acknowledged thought-leader in process analysis and improvement, and has an experienced team delivering technical outcomes for their clients – from strategy to execution. This partnership will help the technology become more robust and ready for large-scale adoption.”