The Leonardo Blog

The question about who should manage the BPM tool administration arises when it comes to the bridge that crosses the business/IT domain. In some contexts, this can be a “push-pull” situation between the business and IT teams to administer the tool. It needs to be clear that the separation between business and IT is on the administration components at the software level of the tool, and not the hardware piece (i.e. ARIS Designer & Architect server). The server management, including the hardware maintenance and database application backups, remains with IT.

The Process Session is a weekly video series posted on The Leonardo Blog that discusses all things BPM and Enterprise Architecture. Today, Marco talks about Process Capability. Please let us know if you have any ideas for future topics for The Process Session.

The Process Session is a weekly video series posted on The Leonardo Blog that discusses all things BPM and Enterprise Architecture. Today, Marco talks about Process Mindset. Please let us know if you have any ideas for future topics for The Process Session.

While many agree on the importance of process measurement, few actually implement good, relevant metrics that allow them to analyse organisational performance and conduct business process improvement initiatives that target critical process issues and opportunities. Few organisations adopt an enterprise-wide measurement framework.

The Process Session is a weekly video series posted on The Leonardo Blog that discusses all things BPM and Enterprise Architecture. Today, Marco talks about Process Change. Please let us know if you have any ideas for future topics for The Process Session.