The Leonardo Blog

The Process Session is a weekly video series posted on The Leonardo Blog that discusses all things BPM and Enterprise Architecture. Today, Marco talks about Process Governance. Please let us know if you have any ideas for future topics for The Process Session.

The Process Session is a weekly video series posted on The Leonardo Blog that discusses all things BPM and Enterprise Architecture. Today, Marco talks about Process Measurement. Please let us know if you have any ideas for future topics for The Process Session.

The Process Session is a weekly video series posted on The Leonardo Blog that discusses all things BPM and Enterprise Architecture. Today, Marco talks about Process Architecture. Please let us know if you have any ideas for future topics for The Process Session.

The Process Session is a weekly video series posted on The Leonardo Blog that discusses all things BPM and Enterprise Architecture. Each Friday, one of the Leonardo team will bring you an informal discussion about current news, ideas, tips and trends in the industry. Over the next few months, we will be talking about The 7Enablers of BPM. Please let us know if you have any ideas for future topics for The Process Session.

One of the most significant roadblocks to robust process performance governance—and subsequent process improvement and management—is the absence of a measurement-friendly organizational culture. In an organization where process measurement is a precursor to the allocation of blame, the instinct is to measure as little as possible and to conceal the measures that are unavoidable. Where performance process measures are collected to facilitate disparagement, enthusiasm for testing and reporting performance cannot be expected.