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The Leonardo Blog

How to Install PIE with the Mortgage Process PAMlet

PIE and the associated PAMlets are installed using the Leonardo cdk-setup-config script available from the Leonardo Public Gitbucket. There are a number of prerequisites necessary to be able support PIE. These include: An Apple MacBook with at least 16 GB of RAM. 25 Gb of free disk space per PIE. A Red Hat developers account. Accounts can be created from here. VirtualBox v6.0 or higher. VirtualBox can be downloaded from here. The Git client needs to be installed (may be default with OS) The Wget client needs to be installed. Once you have confirmed the above and downloaded the cdk-setup-config script follow the instructions below. The script will download, install and configure cdk along with all the necessary PAM and UI components. NOTE: the Mortgage Process PAMlet downloads approximately 4.8 Gb of necessary files Step 1 - Download Leoanrdo's PIE cdk-config Script

  • 28 min read
  • Jul 30, 2019 8:45:00 PM

How to Install PIE with the Credit Card Dispute PAMlet

PIE and the associated PAMlets are installed using the Leonardo cdk-setup-config script available from the Leonardo Public Gitbucket. There are a number of pre-requisites necessary to be able support PIE. These include: An Apple MacBook with at least 16 GB of RAM. 25 Gb of free disk space per PIE. A Red Hat developers account. Accounts can be created from here. VirtualBox v6.0 or higher. VirtualBox can be downloaded from here. The Git client needs to be installed (may be default with OS) The Wget client needs to be installed. Once you have confirmed the above and downloaded the cdk-setup-config script follow the instructions below. The script will download, install and configure cdk along with all the necessary PAM and UI components. NOTE: the Credit Card Dispute PAMlet downloads approximately 5.8 Gb of necessary files Step 1 - Download Leoanrdo's PIE cdk-config Script

  • 29 min read
  • Jul 30, 2019 8:22:00 PM

How to Demonstrate the Credit Card Dispute Demo

The CCD (Credit Card Dispute) demo is about a customer of the Fortress Bank raising a dispute on a particular credit card transaction. The purpose of this demo is to highlight the features of Entando and PAM Business rules table.      

  • 14 min read
  • Jul 16, 2019 11:06:00 PM

The Process Life — What's It All About?

What's it all about? If you google "what's it all about" you get 4.5 billion results. Seems that we are keen to answer that question. Of course, it would be much more useful if there were just one answer. I have a similar experience when I ask people what they understand by "business process management" and related phrases. [2.5 billion, in case you were wondering.] It would be of significant benefit if there were just one answer here also. Good news! There is just one answer. The bad news is we all agree with that but have a different version. The great news is that we can solve this problem — if you all repent and agree with me!

The Need of Process Performance Measurement

A common scenario is that organizations seeking to gain the benefits of process-based management first invest a lot of time and effort into business process modelling, then develop and use process analysis methods, and perhaps even realize good intentions in some form of launch of the ‘new process approach’. So far, so good. After a short while, however, the process emphasis is waning, the initial enthusiasm is dwindling, and the new process approach is starting to look a bit old. What happened? Maybe lots of things, but a common catalyst is that process performance measurement was not sufficiently emphasized. Bottom line was that there was no bottom line. There was no way to showcase the benefits delivered as a result of the additional effort required to do process-based management. The most important question is “What’s the problem we are trying to fix?” and we must have a detailed, specific answer.

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