--- title: Discussing all thing Process! | Intergration (2) description: Intergration | Discussing all things process - including Business Process Management, Process Automation, Integration and Platform. (2) --- [![LeonardoUST_CMYK-1](https://blog.leonardo.com.au/hubfs/LeonardoUST_CMYK-1.svg "LeonardoUST_CMYK-1")](https://www.leonardo.com.au/) [![Talk to Us](https://no-cache.hubspot.com/cta/default/430417/7eb77b0e-c703-49d8-930c-a6d73a5e986f.png)](https://cta-redirect.hubspot.com/cta/redirect/430417/7eb77b0e-c703-49d8-930c-a6d73a5e986f) ![cross-icon](https://blog.leonardo.com.au/hubfs/cross-icon.svg?t=1536031936288 "cross-icon") ![business-design](https://blog.leonardo.com.au/hubfs/business-design.svg "business-design") ###### [Business Design](https://www.leonardo.com.au/business-design-consulting-advisory) ![process-automation](https://blog.leonardo.com.au/hubfs/process-automation.svg "process-automation") ###### [Process Automation](https://www.leonardo.com.au/process-automation) ![data-integration](https://blog.leonardo.com.au/hubfs/data-integration.svg "data-integration") ###### [Integration & API](https://www.leonardo.com.au/integration) ![platform-engineering](https://blog.leonardo.com.au/hubfs/platform-engineering.svg "platform-engineering") ###### [Platform Engineering](https://www.leonardo.com.au/platform-engineering) ![Event_bg](https://cdn2.hubspot.net/hub/3842749/hubfs/Backgrounds%20/Event_bg.jpg?width=2000&name=Event_bg.jpg "Event_bg") # The Leonardo Blog ## [How to Demonstrate the Credit Card Dispute Demo](https://blog.leonardo.com.au/how-to-demonstrate-the-credit-card-dispute-demo) Written by [Terry Lee](https://blog.leonardo.com.au/author/terry-lee) On July 16, 2019 [** ](https://www.linkedin.com/in/terryleelo) - [Automation (2)](https://blog.leonardo.com.au/topic/automation) - [bpm (3)](https://blog.leonardo.com.au/topic/bpm) - [BPM - Business Process Management (111)](https://blog.leonardo.com.au/topic/bpm-business-process-management) - [BPM/EA Technology (25)](https://blog.leonardo.com.au/topic/bpmea-technology) - [Business Innovation (5)](https://blog.leonardo.com.au/topic/business-innovation) - [CXM (1)](https://blog.leonardo.com.au/topic/cxm) - [EA - Enterprise Architecture (7)](https://blog.leonardo.com.au/topic/ea-enterprise-architecture) - [Intergration (12)](https://blog.leonardo.com.au/topic/intergration) ## [How to Demonstrate the Credit Card Dispute Demo](https://blog.leonardo.com.au/how-to-demonstrate-the-credit-card-dispute-demo) The CCD (Credit Card Dispute) demo is about a customer of the Fortress Bank raising a dispute on a particular credit card transaction. The purpose of this demo is to highlight the features of Entando and PAM Business rules table. - [Terry Lee](https://blog.leonardo.com.au/author/terry-lee) - 15 min read - Jul 16, 2019 11:06:00 PM ## [Why Open Source Thrives on Cooperative Competition](https://blog.leonardo.com.au/why-open-source-thrives-on-cooperative-competition) Although I’ve spent the majority of my career on the consulting side of the fence I’ve also spent ten years on the client side, in senior IT roles, where I purchased a lot of software. It was in 2006 that software sales people started offering alternatives to the traditional model of licence plus annual maintenance for proprietary software. These sales people were offering SaaS solutions and subscription-based open source software, neither of which I seriously contemplated buying. Given that SaaS and open source software are now an everyday part of the IT landscape - why was I entirely unwilling to consider them a dozen or so years ago? The answer is simple. In neither case did they offer the benefits they do today, and, worse, the people selling them struggled to articulate what the real benefits of their offerings actually were. For the purposes of this post I’ll leave the SaaS model aside to instead focus on open source software. - [Terry Lee](https://blog.leonardo.com.au/author/terry-lee) - 7 min read - May 8, 2019 2:56:23 AM ## [Driving a Repeatable Robust Model of Integration](https://blog.leonardo.com.au/driving-a-repeatable-robust-model-of-integration) Integration efforts are frequently suppressed by the high cost of latent resources, slow delivery models, expensive licensing alongside the battle of retaining the capability of staff year on year. The maturity of open source combined with advancements in cloud technologies presents great opportunities to realise the potential of a scalable, subscription based integration to meet business challenges & drive business transformation. Below is a transcription from the presentation by Adam Mutton at the Red Hat Forum in Sydney, October 2017. -- The maturity of open source, combined with advancements in cloud technologies has presented a great opportunity to realise the potential of a scalable subscription-based integration model that meets business challenges and drives business transformation. I'm here today to talk to you about the direction Leonardo was seeing integration heading in, and how we see it driving towards a replicable, repeatable, and robust model of integration, and what kinds of tools and services that are required to make that a reality. - [Adam Mutton](https://blog.leonardo.com.au/author/adam-mutton) - 17 min read - Feb 27, 2018 6:51:00 AM ## [Driving Change With Cloud Services](https://blog.leonardo.com.au/driving-change-with-cloud-services) It's just getting too hard to support the business that wants more flexibility, cheaper service provision, faster implementation, connectivity worldwide and the supply of information to multiple user access devices. All must be delivered on a reduced budget. - [Patrick Kavanagh](https://blog.leonardo.com.au/author/patrick-kavanagh) - 16 min read - Feb 8, 2018 7:10:00 AM ## [5 Questions to Ask About Your Middleware/ ESB Strategy](https://blog.leonardo.com.au/5-questions-to-ask-about-your-middleware/-esb-strategy) - [Adam Mutton](https://blog.leonardo.com.au/author/adam-mutton) - 3 min read - Nov 13, 2017 4:14:27 PM [**](https://blog.leonardo.com.au/topic/intergration/page/1) - [Roger Tregear (62)](https://blog.leonardo.com.au/author/roger-tregear) - [Sandeep Johal (21)](https://blog.leonardo.com.au/author/sandeep-johal) - [Daniel Weatherhead (19)](https://blog.leonardo.com.au/author/daniel-weatherhead) - [Marco Fargnoli (11)](https://blog.leonardo.com.au/author/marco-fargnoli) - [Leonardo Consulting (8)](https://blog.leonardo.com.au/author/leonardo-consulting) - [Terry Lee (7)](https://blog.leonardo.com.au/author/terry-lee) - [Andreas Havliza (5)](https://blog.leonardo.com.au/author/andreas-havliza) - 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[CXM (1)](https://blog.leonardo.com.au/topic/cxm) - [RPA (1)](https://blog.leonardo.com.au/topic/rpa) [see all](https://blog.leonardo.com.au/topic/intergration/page/2#) ## Subscribe and Get The Latest News ## Related Posts ### Subscribe to Email Updates [![LeonardoUST_CMYK](https://blog.leonardo.com.au/hs-fs/hubfs/LeonardoUST_CMYK.png?width=791&name=LeonardoUST_CMYK.png "LeonardoUST_CMYK")](https://www.leonardo.com.au) Leonardo drives continuous process improvement through technology and has worked with many leading enterprises in APAC to enhance the performance of their business processes through architecture and automation as well as integrating their applications, platforms and data to enable disruptive technologies. **What We Do** **Resources** ##### Company 2022 ©Incotrade Australia Pty Ltd trading as Leonardo Consulting  |  All rights reserved   |   ACN 066 273 256. |  [Privacy Statement](https://www.leonardo.com.au/privacy)  [**](http://www.facebook.com/leonardoconsultingAU) [**](https://www.linkedin.com/company/leonardo-consulting/) [**](http://www.twitter.com/leonardoBPM) [**](http://www.youtube.com/leonardoconsulting)