--- title: Leonardo at 2019 Gartner Symposium ITXPO Gold Coast description: Leonardo will be exhibiting at 2019 Gartner Symposium / ITXPO Gold Coast. We will be talking about how we drive end-to-end process improvement - from business architecture and modelling to process mining and automation, integration and platform- implemented for clients using an agile, scalable delivery model. image: https://blog.leonardo.com.au/hubfs/Images/LC_Blog/2019%20Gartner%20Booth818.png --- [![LeonardoUST_CMYK-1](https://blog.leonardo.com.au/hubfs/LeonardoUST_CMYK-1.svg "LeonardoUST_CMYK-1")](https://www.leonardo.com.au/) [![Talk to Us](https://no-cache.hubspot.com/cta/default/430417/7eb77b0e-c703-49d8-930c-a6d73a5e986f.png)](https://cta-redirect.hubspot.com/cta/redirect/430417/7eb77b0e-c703-49d8-930c-a6d73a5e986f) ![cross-icon](https://blog.leonardo.com.au/hubfs/cross-icon.svg?t=1536031936288 "cross-icon") ![business-design](https://blog.leonardo.com.au/hubfs/business-design.svg "business-design") ###### [Business Design](https://www.leonardo.com.au/business-design-consulting-advisory) ![process-automation](https://blog.leonardo.com.au/hubfs/process-automation.svg "process-automation") ###### [Process Automation](https://www.leonardo.com.au/process-automation) ![data-integration](https://blog.leonardo.com.au/hubfs/data-integration.svg "data-integration") ###### [Integration & API](https://www.leonardo.com.au/integration) ![platform-engineering](https://blog.leonardo.com.au/hubfs/platform-engineering.svg "platform-engineering") ###### [Platform Engineering](https://www.leonardo.com.au/platform-engineering) ![Event_bg](https://cdn2.hubspot.net/hub/3842749/hubfs/Backgrounds%20/Event_bg.jpg?width=2000&name=Event_bg.jpg "Event_bg") # The Leonardo Blog ## [Leonardo at 2019 Gartner Symposium ITXPO Gold Coast](https://blog.leonardo.com.au/leonardo-2019-gartner-symposium-itxpo-gold-coast) Written by [Daniel Weatherhead](https://blog.leonardo.com.au/author/daniel-weatherhead) On October 7, 2019 [** ](https://www.linkedin.com/in/weatherhead) - [Automation (2)](https://blog.leonardo.com.au/topic/automation) - [bpm (3)](https://blog.leonardo.com.au/topic/bpm) - [BPM - Business Process Management (111)](https://blog.leonardo.com.au/topic/bpm-business-process-management) - [BPM/EA Technology (25)](https://blog.leonardo.com.au/topic/bpmea-technology) - [Business Innovation (5)](https://blog.leonardo.com.au/topic/business-innovation) - [CXM (1)](https://blog.leonardo.com.au/topic/cxm) - [EA - Enterprise Architecture (7)](https://blog.leonardo.com.au/topic/ea-enterprise-architecture) - [Intergration (12)](https://blog.leonardo.com.au/topic/intergration) - [**](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fblog.leonardo.com.au%2Fleonardo-2019-gartner-symposium-itxpo-gold-coast) - [**](https://www.twitter.com/share?url=https%3A%2F%2Fblog.leonardo.com.au%2Fleonardo-2019-gartner-symposium-itxpo-gold-coast) - [**](http://www.linkedin.com/shareArticle?mini=true&url=https://blog.leonardo.com.au/leonardo-2019-gartner-symposium-itxpo-gold-coast) [All Posts](https://blog.leonardo.com.au) # Leonardo at 2019 Gartner Symposium ITXPO Gold Coast - [Tweet](https://twitter.com/share) ![2019 Gartner Booth818](https://blog.leonardo.com.au/hs-fs/hubfs/Images/LC_Blog/2019%20Gartner%20Booth818.png?width=1200&name=2019%20Gartner%20Booth818.png) Leonardo will be exhibiting at 2019 Gartner Symposium / ITXPO Gold Coast. We will be talking about how we drive end-to-end process improvement - from business architecture and modelling to process mining and automation, integration and platform- implemented for clients using an agile, scalable delivery model. Come see our demo of process-centric applications built on a flexible, scalable platform - using best of breed technologies from [Red Ha](http://www.redhat.com/)t, [Apromore](https://blog.leonardo.com.au/leonardo-partners-with-apromore), [SoftwareAG](https://www.leonardo.com.au/aris-bpm-solution), [GBTEC](https://www.leonardo.com.au/gbtec-bic-cloud-bpm-suite) & [Pega](https://www.leonardo.com.au/pega-consulting-services). ## ![2019 Gartner Process Mining](https://blog.leonardo.com.au/hs-fs/hubfs/Images/LC_Blog/2019%20Gartner%20Process%20Mining.png?width=1200&name=2019%20Gartner%20Process%20Mining.png) ## Hear from Leonardo experts and partners We will also be taking the stage on the afternoon of Tuesday 29th October at 1.10pm to talk about Process Mining. **Topic: **How Process Mining is Helping Enterprises Optimize Customer Experience & Productivity **Presenter:  **Prof Marcello La Rosa, The University of Melbourne **Location & Time: **Stage 3  - 1.10pm - Tuesday 29th October 2019.  **Synopsis: **Data is abundant in modern organisations, but data without meaning is useless. This presentation will expose the value of process mining to extract process insights from transactional data commonly produced by IT systems. Learn how CIOs and technology leaders can gain transparency into their business processes and use predictive analytics to discover the inefficiencies that result in customer churn and cost inefficiencies for the business. ## Networking![](https://blog.leonardo.com.au/hubfs/image-122.png) ### Local Gin with Native Botanicals Sample the finest produce of the Northern Rivers from the heart of the rainforest with a unique tasking experience lead by Cape Byron Distilleries'. Try Brookies  'Gin & Tonic with Native Botanicals', Slow and Spicy with Brookies unique sloe gin or 'Mac and Apple' with Brookies Macadamia Liqueur.  **Time & Date: **17:15 - 18:45 Tuesday 29 October at the Leonardo booth 818.  ### The Process Shooting Gallery **Test your process accuracy at the Leonardo Shooting Range **during Wednesday's Gartner IT/XPO networking reception to win awesome Leanardo swag and enter into the draw for a Sonos speaker! **Time & Date: **17:15 - 18:45 Wednesday 30 October a the Leonardo booth 818.  ![Daniel Weatherhead](https://blog.leonardo.com.au/hubfs/Daniel_0822_LI2.jpg) ###### Daniel Weatherhead A seasoned digital leader with over 20 years of experience, aligning marketing, client, tech and brand strategies. Expert in helping business simplifying enterprise automation, integratio and AI to deliver data-driven improvement. - Recent - Popular - Categories ### Lists by Topic - [BPM - Business Process Management (111)](https://blog.leonardo.com.au/topic/bpm-business-process-management) - [BPM/EA Technology (25)](https://blog.leonardo.com.au/topic/bpmea-technology) - [The Process Session (23)](https://blog.leonardo.com.au/topic/the-process-session) - [Process Modelling (18)](https://blog.leonardo.com.au/topic/process-modelling) - [News (14)](https://blog.leonardo.com.au/topic/news) - [Intergration (12)](https://blog.leonardo.com.au/topic/intergration) - [EA - Enterprise Architecture (7)](https://blog.leonardo.com.au/topic/ea-enterprise-architecture) - [Platform (6)](https://blog.leonardo.com.au/topic/platform) - [Business Innovation (5)](https://blog.leonardo.com.au/topic/business-innovation) - [Red Hat (4)](https://blog.leonardo.com.au/topic/red-hat) - [bpm (3)](https://blog.leonardo.com.au/topic/bpm) - [Automation (2)](https://blog.leonardo.com.au/topic/automation) - [Process Automation (2)](https://blog.leonardo.com.au/topic/process-automation) - [Process Mining (2)](https://blog.leonardo.com.au/topic/process-mining) - [Regulatory Optimisation (2)](https://blog.leonardo.com.au/topic/regulatory-optimisation) - [Video (2)](https://blog.leonardo.com.au/topic/video) - [process (2)](https://blog.leonardo.com.au/topic/process) - [redhat (2)](https://blog.leonardo.com.au/topic/redhat) - [CXM (1)](https://blog.leonardo.com.au/topic/cxm) - [RPA (1)](https://blog.leonardo.com.au/topic/rpa) [see all](https://blog.leonardo.com.au/leonardo-2019-gartner-symposium-itxpo-gold-coast#) ## Subscribe and Get The Latest News ## Related Posts ## [UST Acquires Leading Australian Process Transformation Company Leonardo](https://blog.leonardo.com.au/ust-acquires-leonardo) UST Acquires Leading Australian Process Transformation Company Leonardo - Strategic acquisition further strengthens UST’s position in the dynamic ANZ market Melbourne, Australia, 21 February 2024:UST, a leading digital transformation solutions company, has announced the strategic acquisition of Leonardo, a leading provider of business process improvement, automation, and integration services in the ANZ region. The acquisition by UST will empower Leonardo to expand its market reach and enhance its service offerings for clients, combining Leonardo's in-depth process expertise with UST's technology leadership, digital transformation capabilities, and global credentials, and strengthening UST's position in the Australian market. - [Daniel Weatherhead](https://blog.leonardo.com.au/author/daniel-weatherhead) - 5 min read - Feb 21, 2024 9:00:00 AM ## [How to Present Business Process Models to Stakeholders](https://blog.leonardo.com.au/presenting-business-process-models-to-stakeholders) Has an audience member ever interrupted in the middle of a presentation about process analysis to ask, “Can you show us the process models in a simple PowerPoint slide?” – or, ”I don’t want to look at the green and purple boxes, just show me the flow!” Perhaps you then felt that you had wasted some of your efforts in modelling the process with too much detail or in the wrong way. Embarrassed and demoralised, you must have wondered how else could these models be presented. Well, you are not alone! This is a common dilemma when there is a need to present process models to a variety of audiences. There is both art and science in presenting the right level of process detail to the right group of stakeholders, especially if they are not familiar with the process modelling language. Effective presentation is even more critical in larger and complex end-to-end process improvement work and in new automated business model implementations. You may need to use multiple model types to describe the same business processes to various audiences. Hence, it is very important to understand who the stakeholders are and what they would like to see before your audience with them. This article proposes an approach to the effective presentation of business process models based on three key elements: understand, organise, and communicate. - [Daniel Weatherhead](https://blog.leonardo.com.au/author/daniel-weatherhead) - 7 min read - Oct 10, 2023 10:00:00 AM ## [What Are The Most Important Questions In Business Process Management?](https://blog.leonardo.com.au/what-are-the-most-important-questions-in-business-process-management) She who dies with the most answers wins. We seek the truth. We want to know the answers. Paul Harmon started me thinking recently when he invited members of the BPTrends Discussion group on LinkedIn to “describe the purpose of Business Process Management in 160 characters, including spaces and punctuation.” Not easy to do – have a go at it yourself. It felt like I was crafting The Ultimate BPM Answer, which, of course, begged The Ultimate BPM Question. That got me thinking that The Ultimate BPM Problem is that we have plenty of answers and not enough questions. So put all the answers aside for a moment and help me to work out what are the most important questions in Business Process Management? - [Roger Tregear](https://blog.leonardo.com.au/author/roger-tregear) - 6 min read - Jul 30, 2023 10:30:00 AM ### Subscribe to Email Updates [![LeonardoUST_CMYK](https://blog.leonardo.com.au/hs-fs/hubfs/LeonardoUST_CMYK.png?width=791&name=LeonardoUST_CMYK.png "LeonardoUST_CMYK")](https://www.leonardo.com.au) Leonardo drives continuous process improvement through technology and has worked with many leading enterprises in APAC to enhance the performance of their business processes through architecture and automation as well as integrating their applications, platforms and data to enable disruptive technologies. **What We Do** **Resources** ##### Company 2022 ©Incotrade Australia Pty Ltd trading as Leonardo Consulting  |  All rights reserved   |   ACN 066 273 256. |  [Privacy Statement](https://www.leonardo.com.au/privacy)  [**](http://www.facebook.com/leonardoconsultingAU) [**](https://www.linkedin.com/company/leonardo-consulting/) [**](http://www.twitter.com/leonardoBPM) [**](http://www.youtube.com/leonardoconsulting)