---
title: 3 Things to Consider When Starting an Office of BPM in Small Business
description: Things to consider when starting a Business Process Management project in your business.
image: http://s3.amazonaws.com/cdn1.hubspot.com/StockImages/Working%20Hard/7K0A0246.jpg
---

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# The Leonardo Blog

## [3 Things to Consider When Starting an Office of BPM in Small Business](https://blog.leonardo.com.au/3-things-to-consider-when-starting-an-office-of-bpm-in-a-small-business)

Written by [Roger Tregear](https://blog.leonardo.com.au/author/roger-tregear) On September 11, 2014

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# 3 Things to Consider When Starting an Office of BPM in Small Business

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![Don't forget to research, start lean and develop discipline when starting an OBPM project](http://s3.amazonaws.com/cdn1.hubspot.com/StockImages/Working%20Hard/7K0A0246.jpg "Don't forget to research, start lean and develop discipline when starting an OBPM project")

Business today struggle with implementing business process management. Starting an [Office of BPM](https://www.leonardo.com.au) in a small business can often be seen as too time consuming and a drain on your ROI. But you don't need to employ vast resources in order to accomplish this. [Companies can use lean](https://blog.leonardo.com.au/about-us), agile methodologies to gain great benefits in their BPM space with out breaking the budget.

### 1. Do your research

Discussion on Buisiness Process Management and setting up OBPM structures in business are often led my large corporations - but their are other great practices who focus on small business. Engage with great blogs: [thebpmninja.com](http://www.thebpmninja.com); [BPMtoday.com.au](http://www.BPMtoday.com.au); [smallbusinessBPM.net](http://www.smallbusinessBPM.net)

### 2. Start lean

Look at delivering BPM sucesses early in your project. Assign a team of 2-3 people to map your processes and enable process ownership across you compnay. Your goal should be that at the the end of your project, your Office of BPM is only staffed by 1 person - perhaps none. Empower your team to become process leaders - not followers. 

### 3. Develop discipline

Many business see projects grow and take too much time. Small businesses rarely have the time or money to continue to resource this and thus these projects are doomed! Develop fixed timelines with your project, and map our your project early ensuring you have covered the 4 areas of OBPM projects: Technology, Software and Reporting. 

Goodluck with your OBPM Office of Business Process Management project!

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![Roger Tregear](https://blog.leonardo.com.au/hs-fs/hub/430417/file-1601910334.jpg)

###### Roger Tregear

Roger is a Consulting Associate with Leonardo. He delivers consulting and education assignments around the world. This work has involved many industry sectors, diverse cultures, and organization types. Roger briefs executives, coach managers, and support project teams to develop process-based management. Several thousand people have attended Roger's training courses and seminars in many countries - and Roger frequently presents at international business conferences. Roger has been writing a column on BPTrends called Practical Process for over 10 years. This led to the 2013 book of the same name. In 2011, he co-authored Establishing the Office of Business Process Management. He contributed a chapter in The International Handbook on Business Process Management (2010, 2015). With Paul Harmon in 2016, Roger co-edited Questioning BPM?, a book discussing key BPM questions. Roger's own book, Reimagining Management, was published in 2016.

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<https://blog.leonardo.com.au/ust-acquires-leonardo>

## [UST Acquires Leading Australian Process Transformation Company Leonardo](https://blog.leonardo.com.au/ust-acquires-leonardo)

UST Acquires Leading Australian Process Transformation Company Leonardo - Strategic acquisition further strengthens UST’s position in the dynamic ANZ market Melbourne, Australia, 21 February 2024:UST, a leading digital transformation solutions company, has announced the strategic acquisition of Leonardo, a leading provider of business process improvement, automation, and integration services in the ANZ region. The acquisition by UST will empower Leonardo to expand its market reach and enhance its service offerings for clients, combining Leonardo's in-depth process expertise with UST's technology leadership, digital transformation capabilities, and global credentials, and strengthening UST's position in the Australian market.

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<https://blog.leonardo.com.au/presenting-business-process-models-to-stakeholders>

## [How to Present Business Process Models to Stakeholders](https://blog.leonardo.com.au/presenting-business-process-models-to-stakeholders)

Has an audience member ever interrupted in the middle of a presentation about process analysis to ask, “Can you show us the process models in a simple PowerPoint slide?” – or, ”I don’t want to look at the green and purple boxes, just show me the flow!” Perhaps you then felt that you had wasted some of your efforts in modelling the process with too much detail or in the wrong way. Embarrassed and demoralised, you must have wondered how else could these models be presented. Well, you are not alone! This is a common dilemma when there is a need to present process models to a variety of audiences. There is both art and science in presenting the right level of process detail to the right group of stakeholders, especially if they are not familiar with the process modelling language. Effective presentation is even more critical in larger and complex end-to-end process improvement work and in new automated business model implementations. You may need to use multiple model types to describe the same business processes to various audiences. Hence, it is very important to understand who the stakeholders are and what they would like to see before your audience with them. This article proposes an approach to the effective presentation of business process models based on three key elements: understand, organise, and communicate.

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<https://blog.leonardo.com.au/what-are-the-most-important-questions-in-business-process-management>

## [What Are The Most Important Questions In Business Process Management?](https://blog.leonardo.com.au/what-are-the-most-important-questions-in-business-process-management)

She who dies with the most answers wins. We seek the truth. We want to know the answers. Paul Harmon started me thinking recently when he invited members of the BPTrends Discussion group on LinkedIn to “describe the purpose of Business Process Management in 160 characters, including spaces and punctuation.” Not easy to do – have a go at it yourself. It felt like I was crafting The Ultimate BPM Answer, which, of course, begged The Ultimate BPM Question. That got me thinking that The Ultimate BPM Problem is that we have plenty of answers and not enough questions. So put all the answers aside for a moment and help me to work out what are the most important questions in Business Process Management?

- [Roger Tregear](https://blog.leonardo.com.au/author/roger-tregear)
- 6 min read
- Jul 30, 2023 10:30:00 AM

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