<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1907245749562386&amp;ev=PageView&amp;noscript=1">

The Leonardo Blog

All Posts

5 Key BPM Roles You Need For a Successful BPM Practice

Here are 5 key BPM roles that your organization needs to implement successful business process management practice.

The Leader

The leader's role is to ensure that there is a proper vision, mission and strategy for the practice and that's important because that sets the scene of where the practice goes. Particularly essential to bring in new business and create the value proposition of why the team exists and this is crucial because that will set the space and time and budget for the work to be done. 

The Architect

The architect's primary aim is to deliver on the value. Now the value, once agreed on, has to be delivered and implemented in a proper way so that entire life cycle from inception of value to delivery has to be handled by the architect. The architect also is in the business of relationships. The relationships fall under three categories:

  1. Relationships of people,
  2. relationships of processes,
  3. the relationships of technologies,

The architect has to be across all of those elementsand it's quite important that they handle this and understand dependencies because that's what you want to get at the end of the day.

The Analyst

Now the analyst is an improvement specialist. The improvement specialist that handles the transition, the actual implementation of the as-is state to the to-be state. They're also quite involved in making sure that they conduct a deep elicitation of business requirements, which is the only way that one can understand how to get from the current state to the to-be state 

The Coordinator

The coordinator is a lot like the project manager of the team. The project manager has to have a very strong and robust intake machine so that they can bring in work and allocate it accordingly, that they've got enough staff, enough people to actually perform that work. It is also very important to keep a handle on the budget. Because without the budget, there's no work you can do. That’s important because as a coordinator, you would have the responsibility of ensuring that there is correct staff and if there isn't, to augment that staff with the right people. 

The Modeler

16_5_Key_Roles.pngThe modeler is there to document the processes -but it's not just about documentation of processes. It's about having the skills to actually discover these processes and then document them, of course. They are someone who has all those skills and make sure that they are able to apply it in a workshop setting or be able to do deep analysis of documentation. That's important for a modeler to do, but their job doesn't end there.

They have one more key activity, which is to govern the information the information that is received, so governing off process models that go from one stage of the lifecycle to another, from inception to creation to review to finally consumption. Those key areas need someone like a modeler to ensure that it's done correctly and the information remains up to date.

New Call-to-action

Related Posts

Leonardo at the Red Hat Forum in Sydney

Leonardo will be exhibiting and presenting at the Red Hat Forum in Sydney at the Hyatt Regency.  Our presentation topic will be 'Using Processes-as-Microservices to Drive Better Customer Experiences' which presents an approach that combines digitised processes, business rules, and microservices that collectively deliver improved customer experiences through event-driven digital “micro-moments” – those brief interactions with your customers that can sometime be neglected.

Leonardo partners with Trisotech for greater client success

Leonardo announced today that they have formed a partnership with Trisotech - a leading provider of highly visual and interactive software tools that help organizations innovate, transform and improve their operations. According to Adam Mutton, Managing Director of Delivery for Leonardo, “Trisotech enables Leonardo Consulting to foster an innovative, collaborative approach for the subject matter experts at its clients. Trisotech’s Digital Enterprise Suite is a modelling environment that helps Leonardo design, model and execute its customers’ business processes & business rules. Organisations globally are demanding digital and mobile enablement to streamline and automate their processes to improve the customer experience and drive revenue. Trisotech’s modelling platform delivers BPMN, CMMN and DMN which are crucial artefacts to drive consistency that connects business strategy to automation, integration and implementation for Leonardo’s clients.”

Leonardo partners with University of Melbourne’s Apromore

Leonardo and the University of Melbourne’s Apromore team today announced a partnership whereby Leonardo will be assisting the Apromore team in developing the platform strategy and implementing it through an agile methodology, and by providing industry-strength development power to improve the platform. According to Leonardo Managing Director of Deliver Adam Mutton, “Apromore’s unique selling point is that its process mining capabilities are ahead of the curve, given that they are directly informed by many years of academic research, combined with numerous applications in the field. We have substantial experience in supporting open-source initiatives and are confident we can transfer this experience to the Apromore Initiative”.