The Leonardo Blog

If the past five years have proven anything, it is the need for organisations to evolve and transform or die. Regardless of whether the organisation is governmental, large corporation, small business, sole trader, regulator, or anything in between, the need to transform service and value delivery to meet changing expectations now appears to be the pre-eminent strategic challenge. For some organisations, the drivers behind the desire to transform revolve around remaining at the cutting edge of their industry or sector. For others, the drivers are more survivalist in nature, emanating from a need to keep pace with the evolution of their markets...