Operationalize Process-Based Management
We can easily see the required components, and it’s not so hard to imagine them all working harmoniously together in some future state. What is not so easy to see is how to reach this nirvana. How do we get from the pristine theory of everybody being ‘process-centric’, to the gritty reality of managing a real organization with all of its complexities, latencies, impossible demands, and human frailties?
This paper discusses:
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