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We can easily see the required components, and it’s not so hard to imagine them all working harmoniously together in some future state. What is not so easy to see is how to reach this nirvana. How do we get from the pristine theory of everybody being ‘process-centric’, to the gritty reality of managing a real organization with all of its complexities, latencies, impossible demands, and human frailties? 

This paper discusses:

  • How we operationalize process-based management in a practical and sustainable way?
  • A recap of the Process Ownership and Process Improvement Circle
  • How to use the Circles to Target, Assess, Respond 
  • Assess the As Is, To Be, To Do and As Is states
  • Lessons learnt from applying this approach in projects
  • 4 practical approaches to creating sustainable process-based management and process-improvement using the Tregear Circles