What do you mean by “the question of who should manage it”? Isn’t it by default for the office of BPM to manage it, as they own the tool? NO! The tool administration is highly technical and IT related and to be managed by the IT team, who already handle the server management system. How about outsourcing the complex administration work to the experts?
This paper discusses how the ARIS/Oracle BPA tool administration scenario can exist in an organisation. The paper establishes the speration between management of the BPM tool administration, and ARIS tool administration components.
The paper then in detail examines a number of management models, analyses the advantages and disvantages of each:
- Admin by IT
- Admin by Project Team and IT
- Admin by Office of BPM
- Admin by Outsourcing