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The Leonardo Blog

Sam Nguyen

Sam Nguyen

Sam works with customer organisations to ensure effective software installation and ongoing administration. Sam has completed many ARIS and Oracle BPA server installation/upgrade, ARIS report scripting as well as ARIS Business Publisher configuration and customisation projects. His understanding of Business Process Management allows him a good understanding of end-user needs and hence can advise on the best way to represent information to the different stakeholders. Sam works with the customer from the understanding of the objectives, requirement gathering, solution design, estimation for realisation, development to user acceptance tests and handover.

Recent Posts:

Customised Model Release Cycle Management in ARIS

 Since the first release of ARIS Connect, the concepts of publishing in ARIS have changed and lightweight workflows were introduced to provide basic support for the governance of process models. These new features have brought new and interesting experiences. However, feedback from ARIS customers with unique needs for rigorous process model governance indicated that more is needed than the lightweight workflows—like, for example, a workflow for publishing models in isolated repositories to ensure consistency for reporting and analysis. Although the gap left by the lightweight workflows can be filled by a fully-fledged ARIS Process Governance engine, budgets are often a barrier. On the other hand, manual administration (e.g. the handling of models across several repositories without the support of automation) requires a fair bit of maintenance.

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